Credential tracking for home care agencies.
We arrive already knowing what your state requires.
ShowdenLive holds every licence, certificate, test and check a home care agency and its caregivers must carry, with the renewal cadence, the official form and the fee already beside it. The list is right before you have typed anything into it.
No account. No card. Nothing to sign up for.
Plate 1 — a single agency’s renewal year. Every tick is a date somebody has to remember.
An agency of 20 caregivers carries 122 expiry dates.
They renew on rolling, unrelated schedules. CPR every 2 years, the TB test annually, the background-check recheck on a cycle the state picked. Nobody owns that calendar, so it lives in a spreadsheet, in Outlook reminders, or in the administrator’s memory.
| Credential | Held by | Cadence |
|---|---|---|
| State home care licence | Agency | Annual or biennial |
| General and professional liability insurance | Agency | Annual |
| CNA or HHA certificate | Caregiver | 2 years, with in-service hours |
| CPR certification | Caregiver | 2 years |
| TB test or screening | Caregiver | Annual |
| Background-check recheck | Caregiver | State-specific cycle |
| Driving record | Caregiver | Annual |
| Auto insurance | Caregiver | Per policy term |
The arithmetic
20 caregivers × 6 caregiver credentials= 120
2 agency credentials= 2
122 expiry dates, on 8 different cadences
Current — on file and in date.
Due — a renewal date inside the window.
Lapsed — past its expiry date. 3 words, and no others.
This is not a filing problem. When a state survey or a payer audit finds visits delivered by a caregiver whose credential had lapsed, the payer can recoup what it already paid, and the deficiency goes on the record. Industry write-ups put baseline compliance-related revenue loss at a 30-patient agency near $600 a month.
The hard part was never the reminder.
It is knowing what belongs on the list in the first place. Generic expiration trackers hand you a blank date field and wait. The agency suites want your scheduling, your visit verification and your billing first. Enterprise credentialing is priced for hospital systems. So ShowdenLive starts from the other end.
- 01
State Rulebook
For each state: every credential an agency and its caregivers are required to hold, the renewal cadence, the official form, the fee, and the deficiencies that state cites most often. Researched from public sources. Free to read, permanently, with no account.
- 02
Gap Report
2 fields — your state and your caregiver count. On screen in seconds: what an agency of that size must hold, and which of those are the ones surveyors cite most. There is no email box in front of the answer.
- 03
Roster
Forward the certificate email, photograph the CPR card, or send each caregiver an upload link. We read the document and file it. Reminders go out 90, 60, 30 and 7 days ahead, by email, because that is where the work already happens.
She photographs a card. A complete row appears.
The delight is the absence of typing. Holder, credential, number, issue date, expiry date, status, and the source image attached to the row — all read out of a single phone photograph.
| Caregiver | Credential | Number | Issued | Expiry date | Status |
|---|---|---|---|---|---|
| Maria Reyes | CPR | #4471-2290 | March 12, 2025 | March 12, 2027 (in 191 days) | Due |
Scroll the table sideways to read the whole row.
She typed nothing. 1 of 5 free credentials used.
Renewal Kit
We fetch the current official form, pre-fill every field from what we already hold, and deliver a ready-to-sign pack with the exact fee, the submission address and a 3-step checklist.
Caregiver Chase
We email the caregiver directly on the agency's behalf, collect the new certificate by reply, read it and update the row. The administrator stops chasing.
Audit Binder
1 dated, indexed PDF of every credential on file, per caregiver, in the order a surveyor asks for it. The cover page names anything Lapsed rather than hiding it.
Bought upfront, for a year, by caregiver count.
The State Rulebook, the Gap Report and tracking for the first 5 credentials are free, with no card and no time limit. Above that you buy a Compliance Year: 12 months of coverage, priced by how many caregivers you have. Nothing on this page is for sale yet.
Solo
$600
Up to 15 caregivers
- Reminders
- State Rulebook
- Gap Report
Agency
$1,500
16 to 50 caregivers
- Caregiver Chase
- 3 Renewal Kits
- Everything in Solo
Network
$3,600
51 or more caregivers, or multiple sites
- 12 Renewal Kits
- Audit Binders, unlimited
- Everything in Agency
Renewal Kit pack, 10 kits for $590. Audit Binder, $149 each. Caregiver Chase, $290 a year on Solo. One-time purchases only, and our own reminder sells the renewal.
2 things we will never say.
We do not call your agency compliant.
That word belongs to a surveyor, not to a piece of software. We tell you what is on file, what is due and what has lapsed. You decide what it means.
We do not file anything with the state on your behalf.
We prepare the pack: current form, fields filled, fee stated, address given. You sign it and you submit it. Every Renewal Kit carries that line in writing.
We also show no photographs of people, run no countdown clocks, and never move a price because someone hesitated. We tell you what is due. We do not frighten you into buying.
The Rulebook is being written now.
The first states publish here, free to read, with no form in front of them. Nothing on this page collects your email address. If you want to be told when your state lands, write to us and a person will answer.